About Us

Our experienced team at RnR Vacation Rentals will help you every step of the way. From selecting the perfect home to providing local recommendations, we are your local South Lake Tahoe experts.

RnR Vacation Rentals was founded in 2013, after 3 years of successfully managing our own home as a vacation rental in the Tahoe Keys. At the time we purchased our vacation home in South Lake Tahoe, we felt existing vacation rental management companies were charging too much for the limited services they provided. The existing companies did not meet our high standards for screening guests, cleaning the home, and ability to generate the revenue we were expecting. As a husband and wife team having extensive experience in marketing, technology, and business management at large Silicon Valley companies, we knew we could do a better job.

In the first year, our home generated more income than we anticipated. Our neighbors were surprised at how well it was renting and the quality of guests that we hosted. They asked for our help. Our portfolio of homes grew organically as neighbors and friends saw our success and asked us to manage their home as well.

Our mission is simple: to run the best little company in the world! We strive to maximize revenue for our owners by providing the best screening, cleaning, and attention to detail possible. We treat every home as if it were our own. We provide continuous maintenance to uphold our 5-star ratings from guests. Finally, and most importantly, we have a talented team that reflects our values and our commitment to providing an unmatched guest experience.

We continue to be the first in South Lake Tahoe to adopt effective new technologies and marketing to make our homes stand out. We were the first in the area to list on Airbnb. The first in the area with home automation and secure digital locks. The first to effectively use advanced yield management pricing engines, (which the largest companies in the area are still just learning). The first to integrate mobile guest applications and a mobile friendly web site.

Because we focus on a smaller portfolio of homes, we are able to pay far more attention to each individual home and homeowner, and with the support of our great team, we work around the clock to please our guests and owners.

-Stu and Diana

Lauren

General Manager

I help oversee our portfolio of fine homes to make sure they are in the best possible shape for our visitors and our homeowners, so they can enjoy everything Lake Tahoe has to offer. From project management to owner communication to home decorating, I wear many hats and every day is something new. I'm so lucky to get to work with such a hard-working, dedicated and kind group of individuals who share in this experience of living and working in a mountain community. To take full advantage of my beautiful surroundings I enjoy getting out for hikes with my dog Duke, biking, paddling, snowboarding, and hosting friends and family. Mother nature is in charge, and I am here for the adventure!

Samantha

Reservation Manager

As the Reservation Manager for RnR, I’m here to help you find the perfect home for your Tahoe getaway! I have worked for the company since December of 2013, and couldn’t be happier to be a part of this fantastic team. My favorite thing to do in Tahoe is to take scenic drives around the perimeter of the lake and stop at any viewpoints that intrigue me the most that day. Usually, this turns into a series of short hikes to find the spot with the best views! That is one of my favorite things about Tahoe; there is so much nature to explore, and the incredible beauty of it all is inspiring. My favorite place to grab a bite in South Lake Tahoe is Sprouts Cafe for healthy food that is super delicious.

Aubrey

Billing and Revenue Manager

I am the Billing and Revenue Manager for RnR Vacation Rentals. I have been with RnR since October of 2016. I hope our owners and guests feel secure in knowing we are priced competitively and that our teams are always looking out for them!  When in Tahoe, I like to look for Tahoe Tessie. I remember hearing about her as a child and was very jealous of the residents of Tahoe who have their own cryptid. Being from Las Vegas, where everything is artificial including our lake, Tahoe is simply breathtaking. While hungry in South Lake Tahoe, I enjoy Tahoe Bagel. Order ahead of time and early as they will sell out.

Allison

Director of Operations

I am the Director of Operations. I have been with RnR since May of 2015. I am lucky to work for this wonderful company. Working in Lake Tahoe is a dream, it really is one of the most beautiful places in the world. My favorite thing to do in Tahoe is to take my dogs for a brief hike followed by a huge lunch with a great view.  

Roberta Hainline 

Property Manager

With over 20 years of experience in the vacation home industry, I’ve had the privilege of helping countless owners maintain and manage beautiful vacation properties that guests love. As a Property Manager at RnR Vacation Rentals, I take great pride in my work and in the relationships I’ve built with homeowners, many of whom I’m proud to call friends.

Before joining the RnR team, I served as General Manager at another vacation rental company, where I honed my skills in property management and customer service. What I love most about my role at RnR is the opportunity to collaborate with owners who share my passion for maintaining beautiful homes and providing exceptional guest experiences.

I’m always thrilled to read the 5-star reviews from our guests, which have become the standard here at RnR. It’s incredibly rewarding to know that we’re not only meeting, but exceeding expectations—something I take great pride in as part of a dedicated team.

Above all, I’m driven by the joy of seeing others happy, whether it’s our homeowners, our guests, or my incredible colleagues at RnR. It’s a privilege to work for such a well-respected company and to be part of an industry that brings people together through memorable experiences. 

Kim 

Housekeeping Manager

As the Housekeeping Manager, I work closely with our housekeepers and inspectors to ensure your home is cleaned to a high standard, and fully prepared for you to enjoy a fun and memorable vacation. I'm lucky to have joined the amazing RnR team in February 2017. I love to spend my free time snowboarding at one of the many local resorts, going on hikes with my dogs, or watching the sunset at the lake. After a long day of being outdoors, I like to fill up on Sake and all you can eat sushi at Sushi Pier. 

Morgan

Housekeeping QA Specialist 

As a housekeeping QA specialist my job is to make sure the home is clean, comfortable and that you will have all the amenities you need during your stay. I work closely with our housekeeping teams to make sure that the standard is always met and that you feel right at home when staying with us. I have only worked with the RnR team since May of 2021 and have loved every minute! It is so encouraging to be on a team of hard-working people with the same goal, "To make happy happen!" As a born-and-raised Tahoe local I have always had a passion for being outdoors and on the mountain. A perfect day in Tahoe for me starts at Berts Cafe for some world-famous blueberry pancakes followed by a day of hiking or skiing.

Rebecca Naugher

Business Development Manager 

I'm Rebecca Naugher, the Business Development Manager at RnR Vacation Rentals, where I focus on evaluating and acquiring suitable homes for our growing portfolio. I thrive on collaborating with potential homeowners to craft tailored plans for their vacation rentals, including setting realistic gross revenue expectations and strategies for achieving 5-star reviews. Our incredible team is dedicated to supporting homeowners every step of the way. Outside of work, I love spending my free time on the beautiful beaches of Lake Tahoe, hiking, and skiing.

Lenny

Housekeeping QA Specialist 

As a house keeping specialist it is my pleasure to inspect RnR homes prior to  guest arrivals. I  inspect them for cleanliness , comfort, amenities needed during there visit and delivering any special request the guest may have. I joined RnR in January of 2022 and I enjoy this opportunity greatly. In my off time I volunteer for the the League to Save Lake Tahoe, The South Lake Tahoe Fire Department's STAT program. I Nordic ski at Kirkwood,  hike the forest where I live with my dog Jack, and often woken up packs of wild Coyotes. I love the Sierra Mountains!

Jack

Field Service Technician

I joined the RnR Vacation Rentals team in September of 2020. As a Field Service Technician, I conduct and coordinate the resolutions of issues across multiple housing subdivisions in South Lake Tahoe. I love working outside and with my hands. My favorite part of Tahoe is the scenery and outdoor adventures! 

Kat

Reservationist

My job is to communicate with each guest and make sure that their home is the perfect fit for them. This allows me to briefly get to know our guests and ensure that their experience is as great as possible. My favorite aspect of RnR Vacation Rentals is our team and how well we work together. They’ve helped me grow and I couldn’t ask for a better crew to surround myself with. Lake Tahoe provides the visual therapy any person needs and my personal favorite thing to do is go hiking. There is something magical about being surrounded by all of the trees and the little streams that pass through.

Katie

Guest Services Manager

As Guest Services manager here at RnR, my primary role is to support my team and assist them with providing a seamless customer service experience from start to finish. We accomplish this by anticipating guests needs ahead of time, and communicating between teams to ensure every detail is perfect. My favorite part of the job is being a part of such an awesome team! Every one of our dedicated staff works incredibly hard to ensure our guests have a wonderful time and create lasting memories while in beautiful South Lake Tahoe. I love the Emerald Bay scenic drive and spending time in nature while the leaves change! The views cannot be beat. I will never skip a chance to snag an order of bread pudding from MacDuffs on Fremont – a must have treat for all seasons!”

Julianna

Guest Services Specialist

Hello, my name is Julianna and I’ve been working for RnR Vacation Rentals since September 2020. As a Guest Services Specialist, my job is to assist guests with anything they may need during their stay, to help maintain communication between our guests and the rest of our team, and to provide excellent customer service. I love helping to ensure our guests have a fabulous vacation experience in South Lake Tahoe! I also provide recommendations for our guests for activities and restaurants in the area. Check out the fish and chips at Beacon Bar and Grill! They are fabulous!